Frequently Asked Questions (FAQ) – Global Bridge Consulting
Find clear and straightforward answers to the most common questions about our services and processes.
If you need further clarification, please contact us and we will be happy to assist you.
- What is Global Bridge Consulting?
We are a consulting firm based in Cartagena that helps companies communicate better, operate with clarity, and project themselves with an international mindset.
We work in an interdisciplinary manner so that each organization can move forward with order, efficiency, and strategic vision, preparing for global scenarios.
- What services do you offer?
Our services depend on the strategic line that the client needs:
Strategic Line of International Communication and Global Expansion:
- International Strategic Interpretation (B2B/B2C)
- Professional Interpretation for Events (Simultaneous and Consecutive)
- Specialized Translation
- Global Localization and Communication
Strategic Line of Organizational Strengthening:
- 360° Organizational Consulting
- Human Resources and Talent Management (performance evaluations, profiles, salary surveys)
- Training and Skills Development (leadership, communication, teams)
- Technical and Institutional Documentation (manuals, processes, policies, storytelling)
- Organizational structure and process improvement
If you need a combination of both lines, we can also design hybrid services or comprehensive packages.
- Do you work with companies of any size?
Yes. We serve entrepreneurs, SMEs, medium and large companies, as well as sales teams, executives, and organizations that need accurate and professional international communication.
- What languages do you work in?
We currently operate in:
- English ⇄ Spanish
- Spanish ⇄ Italian
- Spanish ⇄ French
If you require another language, we can assess availability.
- How does executive coaching work in meetings?
We accompany you during virtual or face-to-face meetings to:
- Interpret in real time
- Analyze the cultural context
- Identify relevant behavioral signs
- Guide communication with strategic precision
- Reduce cultural friction and avoid misunderstandings
We act as a cultural and executive bridge that drives the advancement of agreements.
- Do you provide in-person services?
Yes. It depends on availability and city. Most customers use our virtual services for speed, cost, and availability.
- How can I sign up for a service?
Through:
- Contact form
Then we schedule a diagnostic call to define objectives, scope, duration, and requirements.
- How far in advance should I schedule a service?
We recommend doing so 48–72 hours in advance.
For urgent cases, we can check immediate availability.
- What information do I need to send before a meeting?
For optimal preparation, we request:
- Agenda or main topic
- Relevant documents or materials
- Information about participants
- Business objectives
- Cultural or technical context
- Access link (Zoom, Meet, Teams, etc.)
More information = greater accuracy.
- Do you guarantee results in negotiations?
We do not guarantee specific results, as they depend on multiple external factors.
Yes, we guarantee:
- Accurate interpretation
- Professional cultural analysis
- Clearer and more effective communication
- Reducing cultural friction
- Expert support before, during, and after each meeting
- Can you provide support during an ongoing negotiation?
Yes. We offer support:
- In isolated meetings
- In lengthy proceedings
- In specific projects
- In ongoing strategic negotiations
- How do you handle my information?
All information is treated with strict confidentiality.
and under the guidelines established in our Privacy Policy.
- What payment methods do you accept?
Depending on the customer's country, we can accept:
- Bank transfers
- Electronic payments
- International payment gateways (if applicable)
- Can I cancel or reschedule a service?
Yes. The policies are:
- More than 24 hours in advance: no charge
- Less than 24 hours: a fee may apply
- Rescheduling subject to availability
- Do you handle emergencies or last-minute meetings?
Yes, subject to availability.
Urgent services may have different rates due to their immediacy.
- Do you offer monthly plans or recurring services?
Yes. We design business plans for:
- Recurring interpretation
- Ongoing strategic support
- Specific processes for organizational strengthening
- Ongoing international negotiation processes
- What should I do if I have problems with the website?
You can contact us via:
- Support form
Our technical team will help you resolve it as soon as possible.
- How do I contact them directly?
Email: orlando.guihur@globalbridgeco.co
WhatsApp: +57 300 418 5931
Contact form: available on the website